FAQ

Are your earrings hypoallergenic?

I do my absolute best to source hardware that is nickel-free and I use surgical steel whenever possible. All earrings come with rubber/plastic backings to reduce the amount of metal coming into contact with your ears. I offer a 100% money back guarantee if you ever have a reaction. Simply reach out to hellothere@birchhaus.ca and I'll make it right.
Do you have a storefront? Where can I see your items in person?

No storefront just yet, but I've made sure that everything is available through the website. I also set up at tons of markets and events throughout the year where you can shop in person. These events are always listed on the homepage of the website and will be posted on social media through Facebook and Instagram.
I'm in a pinch for a gift! Can I get something same-day?

If I'm available and I have the item already made, I'd be happy to package that up for same-day pick up. Just send me a DM through Facebook or Instagram with the item you're looking at and I'll let you know if it's doable.
Do you ship?

Yes! Flat rate shipping is available for $5 across Canada and orders over $30 ship free Canada-wide. International flat-rate shipping is also available for $10.
Do you offer local pickup?

Yes! Free local pick up from my studio in Cornwall, Ontario is available at check out.